Refund Policy

Eligibility

Refunds apply to paid App Network Hub enrollments confirmed in writing by our Seoul desk. Informational prices on this website are not invoices.

Timeframe

Full refund requests must arrive within 7 calendar days of payment and before more than 20% of self-paced modules are marked complete (or before the second live clinic for cohorts).

Full vs. partial refunds

Within the window above, unused enrollments receive a full refund. After the window, partial refunds may be offered at our discretion if technical delivery failures on our side prevent access for more than 5 consecutive business days. No partial refund is guaranteed for change of mind after clinic attendance.

Non-refundable items

Completed private workshops, custom template packs delivered digitally, and third-party exam or software fees (if any) listed separately on an invoice are non-refundable.

Refund process

Email info@appnetworkhub.digital with your full name, enrollment confirmation ID, and reason. We acknowledge within two business days and may ask for payment proof.

Processing time & method

Approved refunds are processed within 14 business days to the original payment method when possible. Bank transfers may require additional days depending on your institution.

Cancellation by App Network Hub

If we cancel a cohort, you may transfer to a later date or receive a full refund of fees paid for that cohort.

Exceptions

Mandatory consumer cooling-off rights under Korean law apply where they cannot be waived. Nothing in this Policy limits those rights.

Contact for refund requests

Phone: +82-7-212-7070. Address: Street: 102-10, Sindobeuraenyuapateu, Jowon-dong; City: Gwanak-gu; State/province/area: Seoul; Country calling code: +82; Country: Korea.